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Looking for amazing bonuses and promotions? At Platinum Play there are numerous promotions you can take advantage of, such as;. Weekly and Monthly Promotions Every week and month, Platinum Play has something special in store for all players.
Always keep an eye on your email or casino promotion page for the latest offers. The loyalty program is an additional juicy cherry on top of playing at Platinum Play Casino.
Sounds cool, right? Platinum Play casino is powered by Microgaming one of the few top software providers that Canadian gamers can count on.
Since Microgaming is well-known for its state-of-the-art technological inventions in the casino industry, you can expect nothing less than quality in sounds and graphics in the game variety.
And thanks to the smooth and efficient functioning platform, you can play at Platinum Play casino games on popular mobile platforms like Android and iOS, apart from your PC alone.
It contains everything from advanced 5-reel slots, progressives, classic 3-reel slot options and even single payline machines.
They obviously bought your contact details from somewhere else maybe you played at a different online casino?
This happend a long time ago at royal vegas casino i won dollars on video poker,tried to get the money out but got a thousand qestions instead,so i continnued playing on black jack and got dollars tried again to get the money out tried for over 1month got tired played more and started to loose but only when i put in more money in the pot,so eventually i lost it all,the casino manager felt sorry and gave me dollars in loyalty that i could not cash in enyways so who cares,probably only family members who win and get at their casinos.
I was attempting to join your survey group. But, after filling out all the cells, your program would not allow me to submit everything.
So, I guess I will not join your survey group. That is ok. There are literally dozens of other more professional survey groups "out there".
At first, sorry for my bad English.. If you accept the free bonus and usually the people will accept it your withdraw is blocked.
When you try to withdraw your money the most standard casinos will only block the free bonus. I am agreed with this because it's not their job to donate us the free bonuses in real cash.
But sadly Platinum Play also blocks your own payments. There is a kind of hidden clause that you have to bet several times in this scam casino. I made a phone call and tried to get back my payment… but no chance.
There is another strange thing…. I'm in doubt that their random generator in the roulette system works really properly. I mine, zero and then 8 times red numbers in a row… one minute later again zero… 7 or 8 times black numbers in a row… that's a joke.
In future I will avoid this scam club. This has got to be the worst online gaming anywhere on the internet the promotions are designed to get you stuck in a loop of terms and conditions that are not shown anywhere clearly … if you ask for any money there is normally a problem i.
SO TAKE THE ADVICE RUN FOR THE HILLS AND IF YOUR ALREADY INVOLVED GET WHAT YOU CAN OUT IF YOU CAN THEN DONT USE THEM AGAIN AS ITS ONLY A MATTER OF TIME …..
This is because your account was locked due to irrgeularities. Hello all, I have experienced similar "Platinum Play" problems in obtaining a payout of a few hundred canadian dollars.
I was first requested to scan a copy of my credit card front and back , driver's license, and a utility bill. This is a bit concerning in the present climate of identity theft.
The casino does not receive a full copy of my credit card information — this is the benefit of the encrypted Microgaming System.
It is paid by a third party, and as a merchant, only sees a portion of your credit card and date of expiration.
I provided copies of the documents. The reply, as many have noted in this forum, was that the scan was not clear enough and now, for the first time, a colour scan was required.
I have since provided a very good resolution colour scan but fully expect another email with a different reason. The numbers and text on these documents are clearly legible.
I am doubtful that my winnings will ever be paid. AS to the efficiency of the casino i remained a player 2 weeks ago i won and withdrew as normal last week i recieved an e-mail saying i had to send over verification documents strange as i had never needed to send anything like that before i called them and was told it was just for security purposes so i sent them the following day i was told the documents were unclear and that i had to send them again so i did then they were to small so i sent them again then they were to large so i sent them again.
Today i have recieved an e-mail saying that my account has been blocked and that any winnings will be removed from my account. After all the money they have happily taken from me and they wont pay out i called them very angry and asked why all they can say is that its locked and that its not there decision its a security matters.
How am i ever going to get my winning? THIS IS A SCAM DO NOT USE AT ALL COSTS THEY WILL STEAL YOUR MONEY.
I received an email stating that I have tried to make a deposit but had problems even though I have NOT tried to make ANY deposit whatsoever.
I have no idea where you got my email or why you scare me by stating that I have tried to make a deposit.
Stop spamming me and stop lying! I think that my withdraw triggered a "switch" that changed this game from normal play to lose play.
I will not play this casino ever again, it is rigged. I have had to send identification as a security measure but this just proved to me the legitimacy.
As a past member of Platinum Play Casino, I have to say that it was a very enjoyable experience. I have not been able to play on the site for quite a while as USA players are not able to play any longer there.
If this were to change it would be my site of choice! I have been a "VIP" player with all of the Fortune Lounge Casinos for a good few years.
Deposited and wagered several…I mean SEVERAL thousand dollars. I have to say the customer service is the BEST. Quick response to all emails and concerns.
Big warning to prospective wagerers at the site…don't wager larger bets! Returns and paybacks are less with larger bets.
Beware of their so called random number generated software. I think this casino is a rip off, I had two people refered to platinum play casino both of them signed up and deposited 50 dollars each and I never got my referal bonus, Im glad that they are not in the US anymore.
I withdrew cash without problem except the bank account number was entered in wrong. Thr VIP floor manager did his best to correct the problem and kept in contact with me until I recieved my money.
It took about a month to recieve my winnings, but the error was on my side for not entering the bank account number correctly. Sinced then I have won an additional money on 3 separate times and have recieved my winnings in days as advertised on the site.
Thanks To Jean Claude. I am very pleased with the site. I deposited money with the casino, won a small amount and asked to have a check sent to me.
Now they tell me I have to give them a copy of my driver's license, a copy of a utility bill, and a copy of my credit card statement. That sounds CRAZY to me.
Does everyone have to submit all kinds of "proof" of identity in order to get paid? They say they won't send me a check until I give them all that information.
What's up with that? I am actually surprised at the bad comments about this Casino. I have played at Platinum Play and a few other of the Fortune Lounge Casinos, and I have never had a problem withdrawing.
In fact, my check is at my house within 2 days. Yes I have had losing streaks. I was given promises by Managers who completely did not tell the truth only to be told that it was just a mistake on their part.
The free play is an absolute scam. I do not use the word lightly. As you can read from a previous post you may only withdraw as winnings from the free play.
Just before I was at the wagering limit I was 1, up. And just as I came over the limit I resorted to simply clicking red each time.
I swear on my life that black came up 15 times. I challenge platinum casino to say that this is a lie as I'm sure they will have a record of it.
I wouldn't be surprised if platinum casino is investigated in the near future. I must say, I think that Platinum Play and their affiliates within the Fortune Lounge are the most honest, have the best payouts, and great customer service.
Best place to play on the net period……….. That OH boy Congrats you won In order to get Talked to a chat Person and was disconnected after I told my story.
So I posted a review about them and hope i never have to deal with them again. What a Rip off. I fully understand and accept that everyone will experience long streaks of bad luck.
I have never been more disapointed as I am in this casino. I at first thought that this was honest and trustworthy, then i win , i withdrawl I am then told fed ex has the check but has not provided a tracking number.
I know when fed ex picks up a package the tracking number is on the form the sender fills out, I am told I will definatley have a tracking number by monday may It also says this exactly on their web site 3 to 4 business days, so saturday I placed a bid on a car and then put down my Email — Send an email to support platinumreels.
Telephone — Call the online casino on the toll-free US number Live Chat — Instantly connect with a customer support agent through Whatsapp or Facebook Messenger.
You can also launch the live chat window by clicking on an icon at the bottom of the online casino website.
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Unfortunately, Platinum Play is "no play" for residents of the U. Microgaming , which is a gaming industry leader, powers Platinum Play.
Microgaming is known worldwide for being at the forefront of the latest technological innovations. Therefore, at a Microgaming casino, such as Platinum Play, users can expect no less than great game variety, state-of-the-art graphics and sound quality, and smooth and efficient functioning every time.
If you are at all concerned that because Platinum Play is not brand new that the casino games and software are no longer current, you can put those worries to rest.
One of the reasons that Microgaming is considered to be a leader is that it is dedicated to keeping its gaming software current and up to date.
Platinum Play makes full use of the very latest play-enhancing features, keeping it on a par with those online casinos that are offer the latest software and games.
But unlike the new casinos, Platinum Play brings you the advantage of a decade of online experience.
The software downloads onto your computer easily and quickly, which means that task can be accomplished in a few minutes, allowing you to enjoy all of the games on Platinum Play.
You don't have to play in download mode. You may elect to sign in and play at Platinum Play's no download casino, which you may access through your computer's web browser, Platinum Play mobile casino games are also playable on smartphone or tablet devices.
Funding your account with any of the 16 accepted banking methods is easy, too. Probably the toughest thing for any player to do at Platinum Play is to decide which of the hundreds of great casino games they're first going to try.
There are more than games. You can play a different game every day of the year and you would still barely scratch the surface of what Platinum Play has to offer.
Being bored is not an option at this casino! If you love slots , you'll be happy with the selection at Platinum Play, which includes everything from those classic three-reel, one-payline machines to advanced five-reel slot machines that include highly popular progressives offering huge payouts.
You'll find top titles like Bridesmaids, Bikini Party, Dragon Dance and Wild Orient. Some popular Microgaming jackpot games include Cash Splash, Tunzamunni, and Fruit Fiesta.
The jackpots for these slots get so big because of Microgaming's central shared prize pool to which Platinum Play belongs.
In fact even the lesser payouts are far from shabby. As if all that's not enough, as a Fortune Lounge member, you get the opportunity to participate in special daily and weekly slot tournaments.
And, since Microgaming is continually coming up with new slot games, some of which are released early to Platinum Play Casino, you can be among the first to try them.
But Platinum Play is more than strictly a slots paradise. If you prefer table games, you have plenty to choose from also.
Not only can you play all of the traditional favorites like blackjack, roulette, baccarat, and craps, but you can try out different variations of some of these games.
You may be someone who has always played double zero or American roulette. At Platinum Play, you may still enjoy that game, but you can also play single zero roulette games, which have half the house edge.
These include French and European roulette. Likewise, Platinum Play offers multiple ways of playing blackjack. However, if you decide to play any variation of the game other than the standard to which you are accustomed, take the time to learn the rules and basic strategy changes beforehand.
Our casino promotions are unrivalled and our game supply endless. Platinum Play has over 10 years of experience and as part of the prestigious Fortune Lounge Group your satisfaction is guaranteed.
Convenience is at the forefront of online gaming and that is why we offer a jam packed mobile casino product that will see you tapping your way to jackpots in no time.
Our games selection includes all the classic casino games and a few extra games to keep you entertained for hours.